Lionard is looking for an Office Sales Assistant for its Florence headquarters.

The selected candidate will join the Process & Performance team and will be responsible for front desk duties, day-to-day office operations, and the operational execution of internal activities related to real estate workflows, providing direct support to the activation and management of the commercial process.

Main responsibilities include:

Front Office and Office Management Activities

• Welcoming clients and suppliers at the office;
• Managing incoming phone calls and directing them to the appropriate departments;
• Handling physical and electronic mail;
• Ordering office supplies and supporting internal logistics

Operational Support for Real Estate Processes

• Managing recurring activities within the real estate cycle (property listing, contact management, removals);
• Daily use of management systems for data entry and updates;
• Operational coordination with photographers, translators, and internal departments (marketing, sales);
• Actively contributing to the launch of activities that generate visibility and commercial leads;
• Accurately applying the procedures and standards set by the Process & Performance team.

• A clear professional growth path, enabling the resource to develop both professional and cross-functional skills, with the opportunity to grow within the company in either corporate or commercial roles;
• An incentive plan based on KPIs, identified according to the activities performed;
• Participation in LIONARD Academy courses, a high-level training and continuous learning program reserved for internal staff.

The ideal Office Sales Assistant profile has:

• Previous experience in front/back office roles or organizational secretarial positions;
• Excellent organizational skills, attention to detail, and ability to meet deadlines;
• Autonomy in the use of digital tools (preferably CRM systems and business management software);
• Clear communication and strong customer orientation;
• Ability to adapt to structured yet dynamic workflows.

• Full-time, on-site contract;
• Working hours, Monday to Friday, 10:30 AM – 7:30 PM, with a lunch break from 2:30 PM to 3:30 PM;
• Possibility of flexibility to be agreed with the manager and team members;
• Placement in a high-level, fast-growing professional environment;
• Continuous training on company processes and tools;
• Excellent command of the English language;
• Opportunity to grow into roles with greater operational responsibility;
• Gross annual salary (RAL): €25,000 – €35,000.